Employee Lifecycle Management Specialist

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

Key Responsibilities:

• Execute system data maintenance and administrative activities in support of HR business processes.
• Provide customer service on HR-related activities, such as inquiry resolution, request management, and troubleshooting.
• Supports Global HR Centers of Excellence in system maintenance activities.
• Advise HR and business partners on global HR systems and processes, and support the embedding of the new ways of working.
• Actively participate in the development and implementation of continuous improvement initiatives.
• Displayed high integrity on the job and complied with Roche guidelines, including data privacy rules and regulations.
• Align service delivery and quality with overarching objectives of the global HR
• Ensure regulatory compliance with the countries, customers, and regulations.
• Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes-focused way.

Requirements:

• 1–2 years of relevant experience in an HR area or service delivery/customer care environment.
• Proficiency in English (written and spoken).
• Fluency in Mandarin is mandatory due to collaboration with China counterparts.
• Experience with standard IT applications, preferably Google Suite.
• Knowledge of Workday HR processes.

Core Skills:

• Strong communication and interpersonal skills.
• A proactive approach to problem-solving and process improvement.
• Ability to work independently in a fast-paced environment and manage multiple priorities.
• Adaptability to a changing, multicultural, and matrixed organizational setting.

We are excited to have you join our collaborative People Support Solutions team, dedicated to achieving excellence and delivering meaningful outcomes for our customers.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

The Roche Services & Solutions as well as People Support Solutions organisations located in Kuala Lumpur provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the APAC region. Today Roche employs altogether around 1100 employees in Malaysia.