Asst. Manager, Security/Safety
RM 4,000 - RM 4,500 / month
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To supervise operations in assigned sections to consistently and profitably deliver a high quality guest experience in accordance with established standards.
Job Requirement
- Candidate must possess at least a Advanced Diploma/ Degree in related field.
- Possess at least 3 years experience in the Hospitality industry as Assistant Manager, Security.
- Excellent communication in Bahasa Malaysia, English & Mandarin (advantage).
Main Duties & Responsibilities
- Conducts vulnerability assessments of the hotel and ensures an appropriate risk management program is implemented.
- Liaises with local authorities to identify activities that may effect the operation such as: seasonal events, current community crime trends, and potential for terrorism.
- Provides an interdepartmental training agenda to promote security and safety awareness for all hotel Team Members.
- Ensures all accidents and incidents are investigated, recorded and followed-up.
- Ensures all patrol checklists are completed and take corrective measures where required.
- Ensures all action plans under the Security Department’s responsibility in case of emergency are regularly trained, tested and evaluated.
- Conducts bag and parcel checks at the Employee Entrance.
- Ensures implementation of SOP and all policies & procedures related to the department.
- Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery.
- Ensures all opening and closing duties are implemented in accordance with established standards.
- Reviews weekly forecasts and schedules Team Members accordingly.
- Assists hands-on in the operation as required.
- Maintains logbook.
Job Type: Full-time
Pay: RM4,000.00 - RM4,500.00 per month
Benefits:
- Dental insurance
- Health insurance
- Meal provided
Schedule:
- Day shift
- Rotational shift