Boutique Manager (Omega KLCC)
Salary undisclosed
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Job description
Key Responsibilities
1. Team Leadership
- Train, coach, and motivate the boutique team
- Define clear targets and responsibilities for each team member, review performance
- Anticipate turnover and take the lead in recruitment of new staff
- Manage team roster, vacations and overtime
2. Sales and Business Development
- Ensure excellent client experience in boutique and timely, pertinent follow-up of both prospective clients and owners
- Propose, execute, and generate ROI on local activation events in line with the Brand Universe, either independently or with appropriate local partners
- Work together with brand's management team, develop effective strategies to ensure the development of genuine client relationships resulting in increased business opportunities
3. Boutique Operations
- Guarantee the proper maintenance of the boutique: cleanliness, proper visual displays and respect of VM guidelines
- Make sure that all operating and security guidelines are understood and respected
- Assure the security and proper maintenance of stock timepieces