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Boutique Manager (Omega KLCC)

Salary undisclosed

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Job description

Key Responsibilities

1. Team Leadership

  • Train, coach, and motivate the boutique team
  • Define clear targets and responsibilities for each team member, review performance
  • Anticipate turnover and take the lead in recruitment of new staff
  • Manage team roster, vacations and overtime

2. Sales and Business Development

  • Ensure excellent client experience in boutique and timely, pertinent follow-up of both prospective clients and owners
  • Propose, execute, and generate ROI on local activation events in line with the Brand Universe, either independently or with appropriate local partners
  • Work together with brand's management team, develop effective strategies to ensure the development of genuine client relationships resulting in increased business opportunities

3. Boutique Operations

  • Guarantee the proper maintenance of the boutique: cleanliness, proper visual displays and respect of VM guidelines
  • Make sure that all operating and security guidelines are understood and respected
  • Assure the security and proper maintenance of stock timepieces
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