Gen Acct Ops Assoc - Korean

The position is responsible for collections of outstanding accounts receivable dollars from the existing client base in Korea and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Collections Supervisor. Responsibilities • Reviewing open accounts for collection efforts. • Making outbound collection calls in a professional manner while keeping and improving customer relations. • Collect customer payments in accordance with payment due dates. • Identify issues contributing to account delinquency and discuss them with management. • Review and monitor assigned accounts and all applicable collection reports. • Attend weekly cash call with management and provide timely follow-up on client payment updates • Mail correspondence to customers to encourage payment of delinquent accounts. • Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner. Qualifications Experience and Skills • Accounting, Finance or any business-related course with quantitative discipline (e.g. Economics, Math, Statistics) • 1 year of working experience in or related field is preferred. • Fresh graduates are welcome to apply. Experience in a telecommunications environment is preferred but not required. • Strong communication, problem-solving, and analytical skills required. • Ability to work independently and to adapt to a fast-changing environment. • Proficiency in Microsoft Office, including Excel, Word and Access, will be an advantage. • Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency. Others: • Written and spoken ability in Korean & English language fluently in the business setting • Must be a good team player • Responsibility and accuracy in the completion of received tasks • Flexibility, especially in the period of month/quarter/year-end closing • Reliable, proactive approach to entrusted tasks (thinking outside the box is a plus) • Experience with accounting systems • Microsoft Office skill