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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Service Desk Internship - Immediate joiner (6 months)

  • Internship, onsite
  • Worldline International (Malaysia) Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 1,100 - RM 1,200 / month
Checking job availability...
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At Worldline, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly skilled Service Desk Engineer (6 months Internship) then get ready to join our company!

We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We would like to welcome an organized, innovative and process driven colleague to our team

Job Responsibilities: (Pls state internship start & end date in your CV)

Service Desk

  • Respond to email regards to change & incident for customers seeking assistance within stipulated SLA
  • Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software.
  • Escalate / Route emails for approval; obtain approval on timely manner.
  • Become familiar with helpdesk policies; determination tables and services
  • Correctly assigning of ticket to the responsible team; and chase for ticket closures upon implementation.
  • Provide daily, weekly and monthly performance reports to support team, clients and management.
  • Monitoring the Solar wind system and report any abnormalities immediately
  • Monitoring Nexmo SMS balance

Customer Service

  • Creating Performance Report
  • Generating weekly reports on timely manner - ACS reports, other reports
  • Conduct half yearly Customer Sat Survey
  • Prepare Service Review material

Procurement

  • Release payment request for recurring billing for monthly, quarterly & yearly basis from receipt of GRN.
  • Generate Shopping Card - Purchase Request
  • Generate Purchase Order (PO) for customers.

More reasons to join us

What’s more, we really value Innovation, Cooperation, Excellence and Empowerment. These values are reflected on our daily work. This is the core of our organization. At Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.

Our success comes from strong skills, new insights, diverse points of view and the energy of all Worldliners. Not only do they represent the Heart and Face of our company, they are also key players in our success. We make leading our talents a major asset in the success of our business.

Job Type: Internship
Contract length: 6 months

Pay: RM1,100.00 - RM1,200.00 per month

Schedule:

  • Monday to Friday

Application Question(s):

  • Are you able to take up the permanent job after the end of the internship period? (Yes/No)

Yes - as you're at the final year student
No - as you're in your 2nd/3rd year studies

  • How long is your internship duration? (e.g. 6 months)
  • Internship start and end date (e.g. 10 Jan 2024 - 9 Jun 2024)

Education:

  • Bachelor's (Preferred)

Expected Start Date: 04/21/2025