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Intern, Desktop Support

Salary undisclosed

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Role Responsibility

  • To have an exposure in managing the IT equipment stores, tagging, records & deployment.

  • Assist with the IT equipment installation, configuration & setup.

  • To provide end-user computing technical support, related assistance & guidance.

  • Participate in staff onboarding & offboarding support and laptop deployment.

  • involved in Meeting Room Video Conferences system support & troubleshooting.

  • Partnering with an internal team or external vendor for the support or provide assistance whichever is required.

  • Assist superior in managing related end-user computing files, documentation & safe-keeping.

  • To ensure all the process executed complies with the policies and SLA are met.

  • Experiencing technical support for a different offices across AirAsia Group in Malaysia.

Requirements:

  • Minimum Diploma in Information Technology, Computer Science, or a related field, or equivalent experience.

  • Basic knowledge of operating systems (Windows, macOS, Linux) and common software applications (e.g., Microsoft Office).

  • Familiarity with basic networking concepts, such as TCP/IP, DNS, VPN, and Wi-Fi.

  • Excellent problem-solving skills and the ability to troubleshoot a variety of technical issues.

  • Strong communication skills with the ability to explain technical information clearly to non-technical users.

  • Ability to work effectively both independently and as part of a team.

  • Willing to travel to support AirAsia KL subsidiary offices.

  • Possess own transport with valid license


We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.