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Customer Service Clerk

Salary undisclosed

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  • Coordinates Sales Team by managing schedules, filing important documents and communication relevant information.
  • Ensure the adequacy of sales-related equipment or material
  • Respond to complaints from customers and give after-sales support when requested
  • Store and soft financial and non-financial data in electronic form and present reports
  • Handle the processing of all orders with accuracy and timeliness
  • Inform clients of unforeseen delays or problems
  • Monitor the teams progress, identify shortcomings and propose improvements
  • Assist in the preparations and organizing of promotional material or events
  • Ensure adherence to laws and policies.
  • Preparing invoicing , delivery order and customer service
  • Taking record of customer complaints , coordinating with logistics and purchaser to ensure customer feedback are addressed