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Customer Service Online

RM 1,500 - RM 2,000 / month

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Prepare customer orders.

  • Make customer receipts correctly.
  • Responsible for checking products in the correct condition.
  • Ensure customer orders are in the correct condition.
  • Provide tracking to customers by following up.

Respond to comments and messages on social media.

  • Ensure comments are replied to properly
  • Maintain "WhatsApp" sales

Maintain online customer service according to "standard operation procedure customer service".

  • Provide guidance and correct opinions to customers.
  • Make creative and innovative changes in the customer service department.
  • Assist customers in terms of product warranty claims.
  • Make reports related to online customer feedback and data.
  • Fresh Graduate can apply.
  • Able to speak in English and Bahasa Malaysia
  • Possess minimum education level, Diploma in related field
  • Mature, responsible and willing to work in team
  • Outstanding writing and communication skills
  • Able to work independent and with minimum supervision
  • Reporting on the work/kpi progress
  • Other Administrative Works
  • EPF & SOCSO
  • Staff Discount
  • Bonus
  • Annual leave/ Medical leave
  • Overtime Pay
  • Annual Dinner
  • Monthly dinner reward