
Customer Service Online
RM 1,500 - RM 2,000 / month
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Prepare customer orders.
- Make customer receipts correctly.
- Responsible for checking products in the correct condition.
- Ensure customer orders are in the correct condition.
- Provide tracking to customers by following up.
Respond to comments and messages on social media.
- Ensure comments are replied to properly
- Maintain "WhatsApp" sales
Maintain online customer service according to "standard operation procedure customer service".
- Provide guidance and correct opinions to customers.
- Make creative and innovative changes in the customer service department.
- Assist customers in terms of product warranty claims.
- Make reports related to online customer feedback and data.
- Fresh Graduate can apply.
- Able to speak in English and Bahasa Malaysia
- Possess minimum education level, Diploma in related field
- Mature, responsible and willing to work in team
- Outstanding writing and communication skills
- Able to work independent and with minimum supervision
- Reporting on the work/kpi progress
- Other Administrative Works
- EPF & SOCSO
- Staff Discount
- Bonus
- Annual leave/ Medical leave
- Overtime Pay
- Annual Dinner
- Monthly dinner reward