BILLING & REGISTRATION CLERK

"Billing Operational Process • Process discharge of patients upon receiving documents from ward/clinic. • Ensure MMA Fee Schedule and codes are adhered for consultant charges and to avoid the excess billing. • Ensure all chargeable items entered timely in HIS to avoid any late charges. • Prepare bills and invoices for medical services and treatments received. • Generate final bills and ensure completeness of documentation upon submitting to Credit Control Personnel • Attending enquiries from patient/relative/insurance companies. • Act as admission clerk whenever necessary. • Ensure all document/charge slip received form ward/clinic are properly kept and secure. • Collaborate with team members (ward/admission on any issue) to facilitate the efficient and effective services to all patients. • Accepts ownership for all tasks and responsibilities while improving the company’s reputation. Cashiering Process • Ensure printed close till report and daily collection submitted to Supervisor by end of the day/shift. • End of day/shift cash collection drop to safe collection box in cashier’s room as per printed till report. Dealing with TPA/Insurance Companies • Obtain GL information needed to secure payment from third party insurances. • Liaise with TPA/Insurance for the final GL upon patient discharge. • Assist and resolve incoming medical queries from TPA/insurance companies."