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Customer Service Executive (Logistics)

RM 3,000 - RM 3,600 / month

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    • To assist Marketing Team in preparing the quotation for new customers and continue building up business relationship with them for future business.
    • Checking rates from supplier (Carrier – freight LCL, FCL Conventional, RORO. Air freight / Warehousing / Transport etc.).
    • Customer Service is required to prepare quotation within the same day after received confirmation from CEO.
    • Follow up with customers after quotation have been send out in order to secure the shipment.
    • Closely monitor and follow up shipment status until job complete to avoid any problem arise.
    • To check with the related Government Agency for any Import / Export permit requirement for any new item / commodity.
    • Preparing MITI cost analysis.
    • Renewal of MTIB license.
    • Update Carrier Own Container (COC) rate list and distribute to other team members on monthly basis.
    • Prepare Costing Sheet and updating quotation in Smart Freight System for each shipment.
    • Check Supplier Tax Invoice and Customer Invoice before sending to Accounts Department.
    • Follow up payment from Customers and update Accounts Department accordingly.
    • Monitor the movement stock at warehouse, coordinate with Import Team on the stock in and out at warehouse and check the Invoice billing from vendor.
    • Perform any other jobs as assign by superior / management when required from time to time.