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Customer Service Executive (Cantonese Speaker)

RM 3,500 - RM 4,500 / month

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  • Handle customer queries and logistics arrangements via phone and online platforms.
  • Resolve customer concerns and complaints with a positive and helpful attitude.
  • Maintain professional customer service, creating a great experience for customers.
  • Assist Team Leaders in senior positions.
  • Participate in shift-based work schedules.
  • Minimum of SPM or Diploma.
  • At least one year of customer service experience is preferred.
  • Fresh graduates are welcome to apply.
  • Proficiency in written and spoken Mandarin, Cantonese and English.
  • Strong communication skills, problem-solving ability, and work ethic.
  • Attention to detail and eagerness to learn.
  • Positive attitude and teamwork skills.
  • Senior roles will be considered for candidates with more experience.
  • EPF, SOCSO, EIS
  • Annual Leave
  • Medical Leave
  • Medical Insurance
  • Attendance bonus
  • Overtime pay
  • Other incentive bonus
  • On-job training
  • A company promotes learning, continuous improvement, and personal growth
  • Training provided