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Kerani Sales (Immediate Hiring)

RM 1,700 - RM 2,500 / month

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About IOS

IOS Group provides quality finance-related services through several subsidiary companies, including a leading financial service organization based in Selangor. With over 18 years of trusted credit leasing experience, we provide consultations, guidance, and professional solutions for our clients looking to build a brighter and more stable financial future.

We are in the midst of our business transformation. We are gearing up to kick-start a digital platform that will help our community gain a better understanding of personal financial management.

Guided by the highest standards of ethics and integrity, we are committed to delivering our knowledge-based collection division serving clients. We are currently seeking an experienced Clerk officer who is highly motivated, a self-starter, and a responsible individual to join this growing team.

Your Role

  • Actively seek out new sales opportunities through cold calling and live chat.
  • Prepare and deliver appropriate presentations on products and services.
  • Negotiate/close deals and handle complaints or objections.
  • Collaborate with team members to achieve better results.
  • Gather feedback from customers or prospects and share with internal teams.
  • Assess customers’ needs and provide assistance and information on product features.
  • Follow and achieve team sales goals on a monthly basis.
  • Remain knowledgeable on products offered.
  • Cross sell products.
  • Team up with co-workers to ensure proper customer service.
  • Manage incoming calls and convert sales leads to customers.
  • Build sustainable relationships and trust with customer through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.
  • Respond to customer queries in a timely and accurate way, via phone, email or chat.
  • Identify customer needs and help customers use specific features.
  • Monitor customer inquiries on webpage and reach out to provide assistance.
  • Remarketing of leads.

Fresh Graduates are welcome to apply!

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 - RM2,500.00 per month

Work Location: In person