Kerani Sales (Immediate Hiring)
About IOS
IOS Group provides quality finance-related services through several subsidiary companies, including a leading financial service organization based in Selangor. With over 18 years of trusted credit leasing experience, we provide consultations, guidance, and professional solutions for our clients looking to build a brighter and more stable financial future.
We are in the midst of our business transformation. We are gearing up to kick-start a digital platform that will help our community gain a better understanding of personal financial management.
Guided by the highest standards of ethics and integrity, we are committed to delivering our knowledge-based collection division serving clients. We are currently seeking an experienced Clerk officer who is highly motivated, a self-starter, and a responsible individual to join this growing team.
Your Role
- Actively seek out new sales opportunities through cold calling and live chat.
- Prepare and deliver appropriate presentations on products and services.
- Negotiate/close deals and handle complaints or objections.
- Collaborate with team members to achieve better results.
- Gather feedback from customers or prospects and share with internal teams.
- Assess customers’ needs and provide assistance and information on product features.
- Follow and achieve team sales goals on a monthly basis.
- Remain knowledgeable on products offered.
- Cross sell products.
- Team up with co-workers to ensure proper customer service.
- Manage incoming calls and convert sales leads to customers.
- Build sustainable relationships and trust with customer through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Respond to customer queries in a timely and accurate way, via phone, email or chat.
- Identify customer needs and help customers use specific features.
- Monitor customer inquiries on webpage and reach out to provide assistance.
- Remarketing of leads.
Fresh Graduates are welcome to apply!
Job Types: Full-time, Permanent, Fresh graduate
Pay: RM1,700.00 - RM2,500.00 per month
Work Location: In person