R
Junior Ticketing
RM 1,800 - RM 2,000 / month
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Position: Junior Ticketing
Salary: RM1,800 - RM2,000 + Commission + Allowance
Location: 15-2, Jalan Eco Majestic 9/1C, 43500 Semenyih Selangor
Working Days: Monday - Friday (Saturday Half Day)
Working Hours: 8.00am - 5.00pm, Saturday 8.00am - 1.00pm
Job Description :
- Assist in booking flight tickets for clients traveling for Umrah, ensuring the most suitable flight options are chosen based on their preferences and schedule.
- Issue and reissue tickets, including modifications to existing bookings, cancellations, and refunds.
- Verify ticket information, including flight schedules, class, and fare details, ensuring accuracy before finalizing bookings.
- Respond to customer inquiries regarding ticket bookings, flight schedules, prices, and other travel-related questions.
- Provide timely assistance to clients experiencing issues with their tickets or travel plans.
- Communicate with clients regarding ticket changes, cancellations, or delays, ensuring they are informed and comfortable with any adjustments.
- Maintain accurate records of ticket bookings, including client details, flight information, and payment confirmations.
- Assist in handling travel-related documents for visa applications, ensuring clients have the necessary documents for their trip.
- Work closely with airlines, travel suppliers, and vendors to ensure smooth ticketing operations. 10) Assist in resolving any issues or complaints regarding ticketing or flight arrangements.
Job Types: Full-time, Permanent
Pay: RM1,800.00 - RM2,000.00 per month
Benefits:
- Cell phone reimbursement
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Attendance bonus
- Commission pay
Work Location: In person