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Customer Service | Damansara Uptown | English & Mandarin speaker

RM 3,000 - RM 3,000 / month

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• To handle customer requests, exceptions, inquiries about package pick-up, deliveries, promote and respond question about FedEx products and services with the objective to maximize customer satisfaction

• Able to solve customer’s problem and complaints.

• Excellent command of the English language

• Passionate in providing outstanding customer experience

• Enjoy communicating with customer via telephone

• Able to adapt with fast pace working environment

• Ability to multitask and navigate between various systems while communicating via headset at stationed desk