
Customer Service | Damansara Uptown | English & Mandarin speaker
RM 3,000 - RM 3,000 / month
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• To handle customer requests, exceptions, inquiries about package pick-up, deliveries, promote and respond question about FedEx products and services with the objective to maximize customer satisfaction
• Able to solve customer’s problem and complaints.
• Excellent command of the English language
• Passionate in providing outstanding customer experience
• Enjoy communicating with customer via telephone
• Able to adapt with fast pace working environment
• Ability to multitask and navigate between various systems while communicating via headset at stationed desk
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