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- Interact with customers to provide response to enquiries about products and services
- Paperwork such as Quotations, Stocklist, Processing customer orders and complete activations in an accurate and timely manner
- Monitor delivery timeliness and assurance of delivery note upon delivery
- Preparing dockets to production (issue of job sheet, packing, label, etc)
- Feedback and update Sales Team on customer’ requirement and delivery status
- Ensure all records and documents are documented as per ISO 9001 requirements
- Assist, review and issue Job Order (by telephone or email)
- Co-ordinate orders to and from respective departments
- Monitor Finished Goods inventories
- Arrange customer's delivery to be on time
- Liaise with customers for sales enquiries, collections, P.O., deliveries and others
- Assist in handling customer complaints to maintain rapport in order to provide excellent service at all times
- Consult and help Sales Coordinator / Sales Clerk whenever there is a problem
- Other functions as and when instructed by immediate superior or above authority
- Experience: Fresh graduates are welcome
- Education: Min Diploma or equivalent
- Languages: Good written and spoken English and Mandarin
- Skills & Attributes: Good working attitude and a strong team player
- Self-driven, dynamic, and result oriented
- Strong interpersonal and communication skills
- Proficient in MS Office (Word, Excel, PowerPoint)
- Medical & Accident Insurance
- Medical / Dental / Eyecare benefit
- Allowances
- 5 days week