
Information Technology Intern
- Internship, onsite
- Heriot-Watt University Malaysia Sdn Bhd
- Putrajaya, Malaysia
Salary undisclosed
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This position is for Student Intern (Malaysian Only) Duration: 3 - 6 Months You will be exposed to the following areas below, which will significantly contribute to your knowledge in the Information Technology world, and work in a professional environment with the various departments in the campus: 1. Hardware Support • Assist with installation, setup, and maintenance of IT equipment (laptops, desktops, peripherals). • Support hardware troubleshooting and coordinate with vendors when required. 2. Software Support • Assist in deploying and testing specialized software (e.g., engineering or business-related applications). • Work with academic staff to verify software requirements and ensure proper licensing. 3. Documentation • Contribute to updating work processes, user guides, and technical documentation. 4. Service Improvement Projects • Participate in small-scale projects aimed at improving IT services and user experience. 5. General IT Exposure • Gain experience in helpdesk operations, ticketing systems, and standard IT procedures. • Follow IT policies and best practices in all assigned tasks.