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Customer Service (Live Chat)

RM 2,500 - RM 2,500 / month

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Job Responsibilities:

  • Reply to buyer messages quickly and follow the service rules set by the company.
  • Provide good customer service and help customers through live chat.
  • Work with other teams like Customer Service, Warehouse, or Delivery to solve customer problems.
  • Handle a large number of customer questions in a polite and professional way.
  • Take full responsibility for solving customer issues, including any problems with orders or delivery.
  • Look for ways to make the work process better and more efficient.
  • Reach the daily performance goals set by the regional team.

Job Requirement:

  • Have Own Transport