Account Manager

Job Responsibilities - Serve as the lead point of contact for all customer account management matters - Build and maintain strong, long-lasting client relationships - Negotiate contracts and close agreements to maximize profits - Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our solutions according to customer needs and objectives - Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders - Develop new business with existing clients and/or identify areas of improvement to meet sales quotas - Prepare reports on account status - Collaborate with sales team to identify and grow opportunities within territory - Assist with challenging client requests or issue escalations as needed Requirements - Degree in Business Administration, Sales or relevant field - Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role - Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level - Experience delivering client-focused solutions to customer needs - Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail - Excellent listening, negotiation and presentation abilities - Strong verbal and written communication skills - Ability to work independently and as part of a team. Benefits: - Opportunities for promotion - Yearly Bonus