Clinic Assistant

Job Responsibility: - To provide assistance and support in all aspects of the clinic operations including reception, consultation, procedures, customer service, products and services. - To support clinic operation flow (front desk, registration and dispensary) - coordinating and planning clinic activities, communicate patient’s needs, make referrals and serve as a resource person for insurance information. - To ensure patients follow clinic’s SOP. Ensure patient safety and execute appropriate action to ensure safe environment. - To dispense medication as assigned; check for proper medication order; document medications; obtain required consent forms for immunisations; notify the pharmacies of physician-approved prescriptions; review drug samples to ensure they have not exceeded the expiration date; label sample drugs and reinforce doctor’s prescription medication instructions to patients. - To be responsible for clinic housekeeping. - To take part and play an active role in all activities organised by Laurent Bleu e.g., exhibitions, roadshows. - Clinical: Assist and support doctors performing procedures such as ECG, glucose checking, dressing changes, etc. - Administration: To assist on daily routine of the clinic’s administrative tasks (patient registration, patient billing, organizing patient appointments, daily sales revenue, stock list, reports). - Stock Management: To assist in stock control and prepare stock report – ensure stocks are available and prepared prior to treatments – report any expired, damaged or missing products to the manager immediately – conduct periodical stock checks and prepare stock reports. Job Requirement: - At least a Diploma in relevant field. - At least 1-2 years working experience in related field. - Excellent communication and customer service skills. - Detailed oriented, quick witted and pleasant personality. - Possess a knowledge in medical terminology. - Possess the ability to maintain confidentiality.