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Technology & Operations Associate Consultant

Salary undisclosed

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Posted 14 April 2025
LocationKuala Lumpur
Job type Permanent
Discipline Sales
ReferenceJ14969

Job description

What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you. Job Summary The Technology & Operations Associate Consultant is a critical execution role supporting the global Product Enablement, Technology Enablement, and Enablement Operations strategies. A key part of this role is building and maintaining the enablement infrastructure that supports sellers, pre-sales, and SDRs across the business. This role will be responsible for building: -Clari Battle Cards – Ensuring sellers have the right product positioning and objection-handling insights. -Clari Groove Cadences – Embedding structured product messaging into sales workflows. -LMS Courses – Creating structured, scalable, on-demand learning experiences for product enablement. -Clari Co-Pilot Scorecards – Designing structured coaching and accreditation frameworks for sales leaders. These roles are not leadership positions, but they are essential to scaling enablement globally. They will report into the Enablement Business Partner in GOC, who reports into the Global GTM & Enablement Leader. Key Responsibilities 1. Building & Scaling Product Enablement Infrastructure -Develop, maintain, and update Clari Battle Cards for product positioning and objection handling. -Build and optimise Clari Groove Cadences, embedding structured messaging into sales workflows. -Create and manage LMS courses to ensure global, scalable, on-demand product learning. -Design Clari Co-Pilot Leader Scorecards to drive sales coaching, accreditation, and performance tracking. -Support the Product Enablement Lead in execution, ensuring all enablement content, systems, and processes are aligned. 2. Scaling Global Technology Enablement -Drive adoption of Clari Co-Pilot, Clari Groove, Consensus, and LinkedIn Sales Navigator within sales teams. -Develop always-on enablement resources to help teams maximise these tools. -Track technology adoption and ROI, ensuring enablement investments drive measurable impact. -Work closely with Pre-Sales to increase adoption of tools like Consensus and LinkedIn Sales Navigator. 3. LMS & Digital Learning Management -Own and manage LMS content, ensuring enablement programs are structured, engaging, and easy to access. -Continuously update and improve LMS courses to align with business and product changes. -Develop self-paced enablement programs that support global scalability. 4. Enablement Operations & Execution -Manage enablement operations, ensuring seamless execution of global programs. -Own enablement communications, follow-ups, and project tracking to keep initiatives on track. -Maintain and organise SharePoint and enablement content repositories, ensuring easy access to critical materials. -Ensure all enablement programs are delivered on time and at scale, with a focus on structure and efficiency. Who We’re Looking For -Tech-savvy – Comfortable working with Clari Co-Pilot, Clari Groove, Consensus, LMS platforms, and LinkedIn Sales Navigator. -Self-starters – Able to take ownership of learning, using vendor content, on-demand training, and hands-on practice to build expertise. -Great at content creation – Strong skills in PowerPoint, presentations, video content, and LMS course creation. -Excellent project managers – Organised, deadline-driven, and able to manage multiple projects simultaneously. -Strong communicators – Able to create clear, engaging enablement materials that resonate with sellers. -Detail-oriented and structured – Comfortable working to timelines, taking direction, and keeping enablement projects on track. -Bonus skills (not required, but advantageous): Experience building LMS courses. Familiarity with Consensus, Consensus Reach Suite, Clari Co-Pilot, Clari Groove, and LinkedIn Sales Navigator. Strong video production or instructional design skills. Why Apply? -Play a key role in scaling Global Product Enablement, Technology Enablement, and Enablement Operations. -Work with cutting-edge enablement technology and drive adoption globally. -Be at the centre of enablement execution, supporting sales, pre-sales, and GTM teams. -Work in the Timisoara office, collaborating with global enablement teams. Internal Hiring Priority: We are prioritizing internal candidates who have a strong understanding of our business, enablement strategy, and technology stack. If you’re a tech-savvy, proactive enabler who thrives on execution, structure, and impact, we’d love to hear from you!