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Customer Service Executive – Mandarin & English Proficiency - 100% WFH - RM3,000 - Night Shift

RM 2,800 - RM 3,000 / month

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If you keen to apply, please Whatsapp your resume to 60109888905

Company Overview
Do you excel at managing customer inquiries, multitasking, and meeting performance goals? Are you an active listener with an engaging personality? Can you establish rapport online while effectively identifying and resolving issues using structured solutions? If so, we welcome you to be part of our Tribe!

Job Description
We are seeking Customer Service Executives to assist customers of our leading mobile gaming client. In this role, you will apply your enthusiasm, problem-solving abilities, and customer-focused mindset to provide exceptional support. You will work with advanced technologies and systems while being backed by a dedicated team of leaders and colleagues committed to your success.

What We Offer:

  • RM3,000 basic salary
  • Medical benefits
  • Paid training
  • Career advancement opportunities – 80% of our frontline leaders have been promoted internally

Qualifications:

  • Strong verbal and written communication skills in Mandarin and English (fluency will be assessed through a language test)
  • Proficiency in professional written English
  • Experience in live chat and email communication is required
  • Ability to navigate multiple computer platforms simultaneously
  • Familiarity with Microsoft Office tools
  • Previous experience in customer service, live chat, and/or call center roles
  • High school diploma or equivalent

Be part of a vibrant team that values growth, innovation, and outstanding customer service!

Job Type: Full-time

Pay: RM2,800.00 - RM3,000.00 per month

Benefits:

  • Work from home

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Monday to Friday
  • Weekend jobs

Supplemental Pay:

  • Attendance bonus

Application Question(s):

  • Do you have own laptop and internet at home?
  • Are you ok with salary between RM2,800 to RM3,000
  • Can you start immediately if selected?
  • Will you be able to work on night shift?

Experience:

  • Mobile Gaming: 1 year (Required)

Language:

  • Mandarin (Required)

Work Location: In person

Application Deadline: 03/21/2025
Expected Start Date: 04/21/2025