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Customer Relations Assistant (MASAI)

  • Full Time, onsite
  • Crascentia Property Management Sdn Bhd
  • Johor Bahru, Malaysia
RM 2,100 - RM 2,300 / month

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Job Description

  • Collection of property maintenance fees/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects.
  • Responsible for creating, updating and keeping of management files.
  • Coordinate with the Project Manager, contractors and maintenance team on property inspection/ maintenance/ issues.
  • Timely reporting on all kinds of incidences and emergencies to the Project Manager/ management.
  • Maintain good customer relationship with the JMB and residents.
  • Assist in organizing community activities and publicity work.
  • Responsible for the administrative work at the Service Centre.
  • To complete any other assignments/ tasks given by the Project Manager/ Company.

Job Requirements:

  • Candidate must possess at least a SPM/ STPM/ A Level/ Diploma/ Degree in any discipline.
  • At least 1 year experience in similar industry i.e. Customer Service/ Property Management/ Real Estate/ Property Developer.
  • FRESH GRADUATES are encouraged to apply.
  • Proficient in English & Bahasa Malaysia.
  • Willing to work 5.5 days work week.
  • Working hours:
  • Monday - Friday: 9.00am to 6.00pm.
  • Saturday: Fixed Alternate
  • Work location: Masai, Johor Darul Ta'zim

Job Type: Full-time

Pay: RM2,100.00 - RM2,300.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Supplemental Pay:

  • Overtime pay

Application Question(s):

  • What is your Expected Salary?
  • If we offer you the job, how much notice would you need to give your current company?
  • Are you available to start work soon?

Location:

  • Johor Bahru (Preferred)

Work Location: In person