Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...
A

L1 Application Support (Shift rotation / RM4500)

  • Full Time, onsite
  • Agensi Pekerjaan Career Channel Sdn Bhd
  • Bangsar South, Malaysia
RM 3,300 - RM 4,500 / month
Checking job availability...
Original
Simplified

Responsibility:

  • Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times.
  • Own and track tickets within SLAs
  • Identify, resolve or manage the resolution of system issues
  • Take calls and service ticket requests on a ticket system
  • Supports internal clients with system admin tasks and product knowledge expert advice.
  • Seek more information, by asking the right questions to collect information to resolve the issue or escalate to a specialist
  • Communicate to Level 1, 2, 3 teams keeping clients and management informed
  • Manage escalation to 2nd Line
  • Familiar working with automated system monitoring and applications across large networks
  • Technical Support is a 24 hours/ 5 days a week responsibility for customers around the world
  • Be a part of a scheduled shift rotation

Requirements:

  • Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times.
  • Min 3 - 5 years working experience
  • Own and track tickets within SLAs
  • Identify, resolve or manage the resolution of system issues
  • Take calls and service ticket requests on a ticket system
  • Supports internal clients with system admin tasks and product knowledge expert advice.
  • Seek more information, by asking the right questions to collect information to resolve the issue or escalate to a specialist
  • Communicate to Level 1, 2, 3 teams keeping clients and management informed ü Manage escalation to 2nd Line
  • Familiar working with automated system monitoring and applications across large networks

Job Type: Full-time

Pay: RM3,300.00 - RM4,500.00 per month

Schedule:

  • Monday to Friday

Work Location: In person