
Urgent Hiring !! Coordinator, Sea Freight Export Service Centre, Singapore and Malaysia
Purpose of Position Provide a pro-active and comprehensive service to the Singapore and Malaysia offices in all operational aspects of Export ocean freight forwarding services provided by DSV Air & Sea Key Tasks • Adhere to the Company Code of Conduct in daily endeavors for DSV Air & Sea. • Promote, present and adhere to the Company's Core Values which are based on three key principlesPerformance, Integrity and Professionalism • Adherence to Work Instructions and all customer specific SOPs when executing the assigned tasks • Adherence to Global standard processes /procedures and to Corporate Standard & Governance policies. • Accurate and timely creation of Ocean Freight forwarding documents (e.g. HBL, MBL, FCR, Shipping Certificate, Fumigation certificate, Insurance certificate, etc) according to customer’s shipping documents and SOPs. • Perform security or advance manifest filing as per destination countries’ rules and regulations • Communicate and liaise with customers, carriers, co-loaders and overseas offices/agents to finalize all Freight Forwarding documents. • Follow up and monitor shipment’s actual departure date to finalize all Freight Forwarding documents. • Update all systems - internal/ external with shipment data • Verification of the completeness and accuracy of all forwarding documents • Sorting and uploading of all documents in internal and external systems as required. • Ensure all dangerous goods/hazardous cargo documents are in place and procedures are met • Close coordination and communication with carriers, co-loaders, overseas offices and Customer Service teams in the respective branches to ensure tasks are performed accurately according to stipulated timelines • Monitor and update shipment milestones • Sending of pre-alert to customers and overseas offices/agents upon shipment’s departure • Correspond and follow up on emails. • Escalation of all impediments to processing to direct reporting manager. • Backup for the other team members as when necessary • Maintain accountability and accuracy for updating and meeting deadlines for monthly reports required by customers • Ensure shipment costs are updated correctly in CW1 • Participate in company projects and initiatives as required • Any other job-related tasks as assigned by the superior. Competencies • Functional and operational know-how in Ocean Freight services and processes • Meticulous and detailed oriented with attention to delivery high level of data accuracy • Ability to understand and adhere to Standard Operating Procedures and Working Instructions • Ability to prioritize tasks and meet stipulated time lines • Understanding of DSV Export Products• Understanding of legal/regulatory/statutory environment • Microsoft Office • Team player Experience & Education • With at least 1-2 years of working experience in a similar position in Freight Forwarding, Field Operations, Consolidation Planning and Scheduling • Intermediate to advanced MSO applications • CW1 knowledg