
Credit Recovery Executive
- Full Time, onsite
- Agensi Pekerjaan Cornerstone Global Partners (Malaysia) Sdn Bhd
- Kuala Lumpur, Malaysia
RM 2,400 - RM 2,500 / month
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- Engaging in debt-related conversations with customers and formulating a customized repayment strategy to facilitate settling their outstanding balances.
- Manage customers’ repayment obligations and motivate timely repayments through outbound collections & recovery calls.
- Proactively achieve/ exceed assigned targets whilst complying with collections methodologies and policies by the company and regulatory bodies.
- The focal point for customer enquiries relating to repayment on overdue accounts.
- Possess minimum SPM or equivalent.
- Excellent in both written and verbal communication in English and Bahasa Malaysia. Fluency in Mandarin is a plus.
- Experience in collections or in a call center background is a plus.
- Possesses strong interpersonal skills and is able to thrive in a dynamic work environment.
- Have good composure and showcase excellent problem-solving solving skills.
- Basic Salary: RM2,400
- Fixed Allowance : RM100 (fixed allowance)
- Performance KPI incentive (Up to RM4,600)
- Entitled for Callback and OT Rates.