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Credit Recovery Executive

  • Full Time, onsite
  • Agensi Pekerjaan Cornerstone Global Partners (Malaysia) Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 2,400 - RM 2,500 / month

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  • Engaging in debt-related conversations with customers and formulating a customized repayment strategy to facilitate settling their outstanding balances.
  • Manage customers’ repayment obligations and motivate timely repayments through outbound collections & recovery calls.
  • Proactively achieve/ exceed assigned targets whilst complying with collections methodologies and policies by the company and regulatory bodies.
  • The focal point for customer enquiries relating to repayment on overdue accounts.
  • Possess minimum SPM or equivalent.
  • Excellent in both written and verbal communication in English and Bahasa Malaysia. Fluency in Mandarin is a plus.
  • Experience in collections or in a call center background is a plus.
  • Possesses strong interpersonal skills and is able to thrive in a dynamic work environment.
  • Have good composure and showcase excellent problem-solving solving skills.
  • Basic Salary: RM2,400
  • Fixed Allowance : RM100 (fixed allowance)
  • Performance KPI incentive (Up to RM4,600)
  • Entitled for Callback and OT Rates.