
Inside Sales Consultant (Anz Shift)
RM 5,000 - RM 5,300 / month
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- Ability to discover & understand customer’s financial needs/pain points.
- Add value by providing solutions to meet customer needs.
- Build strong relationships & trust with customers by assisting with on-boarding and unlocking the full value of QuickBooks.
- Create and follow a structured sales week approach to drive high levels of call activity and productive conversations with customers.
- Proactively contacts customers to help customers understand the value they will derive from the solution. Possesses negotiation skills to profitably direct and manage the customer relationship.
- In-depth technical knowledge of QuickBooks.
- Ability to work with customers to identify and resolve issues quickly and ensures organization addresses issues root cause.
- Identifies and considers innovative approaches to situations or problems.
- Ability to flex from one priority to another.
- Provides feedback to Intuit on best practices and lessons learned from other customers, key product/solution pricing, delivery and service issues and considerations.
- Listens to and provides feedback and uses to enhance own communication effectiveness.
- Being able to articulate important messages & make sure they are clearly understood.
- Demonstrates effective presentation skills.
- Actively works at developing proficiency in selling skills and tools.
- Anticipates possible objections and proactively prepares responses to counter them.
- Continues to learn methods for resolving issues and moving forward during any part of the sales cycle.
- Utilizes in-depth knowledge of a variety of sales tools, techniques and methodologies.
- Proficient in all aspects of sales cycle, from prospecting to closing.
- Identifies relevant sales plans and territory assignments.
- Consistently viewed as a positive role model in driving the sales process to consistently exceed expectations.
- Ability to predict probability of a sale at each and all phases of the sales cycle with high degree of accuracy.
- Anticipates possible objections and proactively prepares effective responses to counter.
- Inspired to deliver best they can be results through adverse situations.
- Demonstrate a track record of forecasting accuracy and teaches other.
- Experience meeting or exceeding phone sales targets - ideally in a tech, media, software or financial services industries. We’d also love to hear from accountants or those who have studied accountancy with a passion for sales!
- Phenomenal interpersonal skills, plus self-motivation, tenacity and a ‘can do’ attitude.
- Experience handling a high-volume workload.
- Proficiency in multiple Asian languages will be preferable.
- High school diploma or equivalent (Bachelor’s degree preferred)
- 1+ years of experience in an outbound sales or business development role.
- Able to speak in English
- Proven track record of achieving or exceeding sales quotas.
- Hands-on experience with multiple sales techniques, including cold calling.
- Proficiency with CRM (Salesforce) and Google Workspace.
- Strong understanding of sales performance metrics.
- Excellent communication and interpersonal skills.
- Sales incentive
- Annual Leave
- Medical and Hospitalization Leave
- EPF/SOCSO
- Medical Insurance
- 5 working days