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Inside Sales Consultant (Anz Shift)

RM 5,000 - RM 5,300 / month

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  • Ability to discover & understand customer’s financial needs/pain points.
  • Add value by providing solutions to meet customer needs.
  • Build strong relationships & trust with customers by assisting with on-boarding and unlocking the full value of QuickBooks.
  • Create and follow a structured sales week approach to drive high levels of call activity and productive conversations with customers.
  • Proactively contacts customers to help customers understand the value they will derive from the solution. Possesses negotiation skills to profitably direct and manage the customer relationship.
  • In-depth technical knowledge of QuickBooks.
  • Ability to work with customers to identify and resolve issues quickly and ensures organization addresses issues root cause.
  • Identifies and considers innovative approaches to situations or problems.
  • Ability to flex from one priority to another.
  • Provides feedback to Intuit on best practices and lessons learned from other customers, key product/solution pricing, delivery and service issues and considerations.
  • Listens to and provides feedback and uses to enhance own communication effectiveness.
  • Being able to articulate important messages & make sure they are clearly understood.
  • Demonstrates effective presentation skills.
  • Actively works at developing proficiency in selling skills and tools.
  • Anticipates possible objections and proactively prepares responses to counter them.
  • Continues to learn methods for resolving issues and moving forward during any part of the sales cycle.
  • Utilizes in-depth knowledge of a variety of sales tools, techniques and methodologies.
  • Proficient in all aspects of sales cycle, from prospecting to closing.
  • Identifies relevant sales plans and territory assignments.
  • Consistently viewed as a positive role model in driving the sales process to consistently exceed expectations.
  • Ability to predict probability of a sale at each and all phases of the sales cycle with high degree of accuracy.
  • Anticipates possible objections and proactively prepares effective responses to counter.
  • Inspired to deliver best they can be results through adverse situations.
  • Demonstrate a track record of forecasting accuracy and teaches other.
  • Experience meeting or exceeding phone sales targets - ideally in a tech, media, software or financial services industries. We’d also love to hear from accountants or those who have studied accountancy with a passion for sales!
  • Phenomenal interpersonal skills, plus self-motivation, tenacity and a ‘can do’ attitude.
  • Experience handling a high-volume workload.
  • Proficiency in multiple Asian languages will be preferable.
  • High school diploma or equivalent (Bachelor’s degree preferred)
  • 1+ years of experience in an outbound sales or business development role.
  • Able to speak in English
  • Proven track record of achieving or exceeding sales quotas.
  • Hands-on experience with multiple sales techniques, including cold calling.
  • Proficiency with CRM (Salesforce) and Google Workspace.
  • Strong understanding of sales performance metrics.
  • Excellent communication and interpersonal skills.
  • Sales incentive
  • Annual Leave
  • Medical and Hospitalization Leave
  • EPF/SOCSO
  • Medical Insurance
  • 5 working days