Epicareer Might not Working Properly
Learn More

Mandarin-Speaking People Support Specialist – Based in Penang

RM 3,000 - RM 3,500 / month

Checking job availability...

Original
Simplified
  • Act as the primary contact for employee inquiries via phone, email, and chat.
  • Provide timely and accurate support on payroll, leave, benefits, and HR policy-related questions.
  • Manage support cases effectively using Workday HCM and ServiceNow.
  • Apply critical thinking and problem-solving skills to resolve moderately complex and sensitive matters.
  • Ensure strict confidentiality and compliance with all internal HR procedures and legal standards.
  • 3+ years of employee support experience with a deep understanding of HRIS, payroll, benefits, and company policies,OR4+ years of experience in customer service support with basic knowledge of HR practices.
  • Educational background in HR Management, HRIS, or related fields is preferred.
  • Be Part of Something Bigger – Join a team that celebrates diversity, fosters collaboration, and values every voice.
  • Your Ideas Matter – We welcome fresh perspectives and innovative thinking that create meaningful impact.
  • Grow With Us – Access professional development opportunities in a supportive and empowering environment.
  • Competitive Package – Enjoy a competitive salary, comprehensive benefits, and the recognition you deserve.