
Mandarin-Speaking People Support Specialist – Based in Penang
RM 3,000 - RM 3,500 / month
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- Act as the primary contact for employee inquiries via phone, email, and chat.
- Provide timely and accurate support on payroll, leave, benefits, and HR policy-related questions.
- Manage support cases effectively using Workday HCM and ServiceNow.
- Apply critical thinking and problem-solving skills to resolve moderately complex and sensitive matters.
- Ensure strict confidentiality and compliance with all internal HR procedures and legal standards.
- Provide timely and accurate support on payroll, leave, benefits, and HR policy-related questions.
- 3+ years of employee support experience with a deep understanding of HRIS, payroll, benefits, and company policies,OR4+ years of experience in customer service support with basic knowledge of HR practices.
- Educational background in HR Management, HRIS, or related fields is preferred.
- Be Part of Something Bigger – Join a team that celebrates diversity, fosters collaboration, and values every voice.
- Your Ideas Matter – We welcome fresh perspectives and innovative thinking that create meaningful impact.
- Grow With Us – Access professional development opportunities in a supportive and empowering environment.
- Competitive Package – Enjoy a competitive salary, comprehensive benefits, and the recognition you deserve.
- Your Ideas Matter – We welcome fresh perspectives and innovative thinking that create meaningful impact.