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1. Security System Management o Responsible for the daily maintenance and troubleshooting of CCTV, access control systems, and attendance tracking systems. o Monitor and maintain GPS-installed company vehicles to ensure proper functioning and assist in tracking and data management. o Ensure data security and prevent unauthorized access or system vulnerabilities. 2. Hardware Repair & Maintenance o Maintain and manage company computers, printers, servers, and other IT equipment to ensure smooth operation. o Troubleshoot hardware failures, conduct regular inspections, and prevent unexpected breakdowns. o Assist in the purchase, installation, and upgrading of IT equipment. o Scope of work covers both the city administrative office and remote oil palm estates to ensure all business locations have fully operational IT equipment. 3. Network Support o Maintain the company's network infrastructure to ensure stable connectivity and secure data transmission. o Monitor network traffic, optimize network performance, and resolve connectivity issues. o Responsible for network support at both the city administrative office and remote oil palm estates, ensuring uninterrupted connectivity at all work locations. 4. Computer & Software Support o Assist employees in resolving computer and software-related issues, including system installation, updates, maintenance, and user access management. o Ensure all IT devices and software comply with company regulations and security standards. o Support both the city administrative office and remote oil palm estates, ensuring all work sites have functional IT systems. 5. Server Management & Maintenance o Responsible for server installation, configuration, updates, and troubleshooting to ensure stable performance. o Conduct regular data backups to prevent data loss or security risks. o Monitor server performance, optimize resource allocation, and enhance operational efficiency.