Hostess

Hostess Duties:

• Greet and welcome guests with a warm and friendly demeanor.
• Manage reservations, seating arrangements, and waiting lists efficiently.
• Provide guests with menus and assist with any inquiries about food, beverages, and services.
• Ensure the dining area is clean, organized, and well-presented at all times.
• Coordinate with the kitchen and service staff to ensure timely and accurate order delivery.
• Handle guest complaints or concerns professionally and escalate issues when necessary.

Stock Taking Duties:

• Conduct regular stock checks for food, beverages, and other inventory items.
• Maintain accurate records of stock levels and report any discrepancies.
• Assist in ordering supplies and managing inventory to avoid shortages or overstocking.
• Ensure proper storage and handling of stock items.

Administrative Duties:

• Assist with basic administrative tasks such as filing, data entry, and maintaining records.
• Prepare reports and summaries related to guest feedback, stock levels, and daily operations.
• Support the management team with scheduling, correspondence, and other ad-hoc tasks.

Requirements:

• Previous experience in a hostess, hospitality, or customer service role is preferred.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficient in basic computer applications (e.g., MS Office, POS systems).
• Attention to detail and ability to work in a fast-paced environment.
• Willingness to take on additional responsibilities as needed.
• Fluency in English; additional languages are a plus.