Warehouse & Shipping Coordinator

Job Summary Supermicro is seeking an experienced Warehouse Leader to oversee our logistics operations, focusing on the Receiving, Inventory, and Trucking/Packing teams. The ideal candidate will demonstrate exceptional leadership skills, a solid understanding of inventory management processes, and a commitment to optimizing workflows in a fast-paced environment. This role is vital in ensuring that all products are received, managed, and dispatched efficiently, aligning with Supermicro's mission to deliver high-performance computing solutions. Job Description Key Responsibilities: • Receiving Team Leadership: o Lead staff in executing daily receiving tasks, ensuring that all received goods are accurate and in good condition. o Escalate any disqualified shipments to the buyer or Incoming Quality Control (IQC) for further inspection. o Accurately book daily receiving logs in SAP and track IQC completion schedules to ensure timely release of cargo to inventory. o Collect and maintain records of damaged shipments for filing claims. • Inventory Team Leadership: o Supervise staff in the accurate entry of cargo data, including date codes, batches, revisions, and country of origin (COO) into the E-Logbook for effective inventory control. o Ensure daily orders are processed correctly and transferred in a timely manner to meet Key Performance Indicators (KPIs). o Oversee the quarterly scrap program, ensuring timely completion. o Monitor daily cycle counts and annual physical counts to maintain inventory accuracy. • Trucking/Packing Team Leadership: o Lead staff to fulfill daily orders and ensure shipments are dispatched on time per customer-requested estimated time of delivery (ETD). o Verify that products from inventory match customer orders and comply with special handling requests. o Oversee the release of daily shipments to truckers, ensuring compliance with revenue recognition rules. • Process Improvement: o Analyze current warehouse operations to identify and implement improvements, enhancing efficiency and reducing errors across all teams. • Safety & Compliance: o Ensure adherence to health and safety regulations within the warehouse and conduct regular training sessions for staff. • Reporting & Analysis: o Maintain accurate records of warehouse activities, including inventory levels and shipment details. Prepare reports for senior management to support strategic decision-making. Qualifications: • Diploma required; Bachelor’s degree or higher is a plus. • Minimum of 5 years of experience in warehouse operations. • Familiarity with any ERP (SAP/others) and WMS systems is a must. • Certificate of Safe Handling of Forklift Truck is required. • Basic computer skills in Outlook, Word, Excel, PowerPoint, etc. • Knowledge of safety standards and compliance regulations. • Strong communication skills, both verbal and written.