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Customer Service - Mandarin Speaker (Fresh graduates)

  • Full Time, onsite
  • Agensi Pekerjaan Times Management Consultancy Sdn Bhd
  • Petaling Jaya, Malaysia
RM 3,000 - RM 3,000 / month

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  • Providing excellent service by addressing inquiries, resolving issues, and offering information about FedEx products and services.
  • Assisting customers with shipping, tracking, and managing their orders efficiently.
  • Handling complaints or escalations and ensuring timely resolutions.
  • Interacting with customers via phone, email, or in-person, maintaining a professional and friendly demeanor.
  • Keeping accurate records of customer interactions and transactions.
  • Working closely with other departments to ensure smooth operations and customer satisfaction.

Job Type: Permanent

Pay: Up to RM3,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Day shift

Application Question(s):

  • Kindly rate yourself out of ten regarding to your fluency in english