
Customer Service - Mandarin Speaker (Fresh graduates)
RM 3,000 - RM 3,000 / month
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- Providing excellent service by addressing inquiries, resolving issues, and offering information about FedEx products and services.
- Assisting customers with shipping, tracking, and managing their orders efficiently.
- Handling complaints or escalations and ensuring timely resolutions.
- Interacting with customers via phone, email, or in-person, maintaining a professional and friendly demeanor.
- Keeping accurate records of customer interactions and transactions.
- Working closely with other departments to ensure smooth operations and customer satisfaction.
Job Type: Permanent
Pay: Up to RM3,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
Application Question(s):
- Kindly rate yourself out of ten regarding to your fluency in english