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Customer Service - Mandarin Speaker (Healthcare)

  • Full Time, onsite
  • Agensi Pekerjaan Times Management Consultancy Sdn Bhd
  • Petaling Jaya, Malaysia
RM 4,500 - RM 4,500 / month

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  • Inbound/Outbound Calls 65+ year or older members.
  • Calls range from what procedures are covered, co-pay amounts, doctors who are in-network vs. out-of-network, plan benefits, etc. We deal heavily with Members who have fatal diseases, chronic conditions and/or who spouse/parent just died.
  • We do “pitch” healthcare events – colonoscopies, mammograms, and even flu shots. So cannot be squeamish with healthcare details.

Job Type: Permanent

Pay: Up to RM4,500.00 per month

Benefits:

  • Health insurance

Schedule:

  • Day shift

Application Question(s):

  • Do you have any experience as a customer service at hospital?
  • Are you able to speak and write in Mandarin?