
Customer Service Officer
Job Responsibilities:
- Overseeing the daily smooth running of the Customer Service counter.
- Attend to tenant and customer complaints, feedbacks, requests and problems; ensure these are resolved quickly and tactfully.
- Run customer surveys, handle customer redemption programs and any other customer related services or activities.
Job Requirement:
1. Qualifications: Certificate/Diploma in Business Administration or related field.
2. Experience: Preferably 1 year working experience in a customer service-related industry.
3. Able to work shift hours.
4. Skills / Competencies:
a. Good command of English & Bahasa Malaysia (oral & written) and conversant in local dialects.
b. Good customer service skills.
c. Pleasant personality and cheerful.
d. Computer literate (Microsoft Office).
Job Type: Full-time
Pay: From RM1,700.00 per month
Benefits:
- Free parking
- Health insurance
Schedule:
- Afternoon shift
- Day shift
- Weekend jobs
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Work Location: In person