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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Inbound Call Center Agent

RM 1,900 - RM 2,500 / month
Checking job availability...
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ob Title: Inbound Call Center Agent

Project: Takaful Repricing

Intake Date: 21/4/2025

Location: PJ City, Jalan SS 51a/219, Seksyen 51a, 46100 Petaling Jaya

Job Responsibilities:

This role involves handling inbound calls from customers regarding Medical Takaful certificate repricing, providing accurate information, addressing concerns and ensuring a positive customer experience. You will be a key point of contact for the customer navigating process.

Answer incoming calls from customers regarding Medical Takaful certificate repricing, listening attentively to their needs and questions.

Offer clear and concise information about Medical Takaful certificate repricing, including reasons for changes, new cover options, and potential impacts on premiums, Follow the FAQs provided.

Empathetically address customer concerns and questions about repricing, offering solutions and alternatives where possible as highlighted in FAQs.

Accurately document all customer interactions, including questions, concerns, and resolutions, in the company’s CRM system.

Ensure accuracy and completeness of customer data within the CRM system, adhering to data privacy and security protocols.

Follow all company policies and procedures related to customer service, medical takaful repricing and data handling.

Properly escalate complex or unresolved issues to appropriate personnel (supervisor) for future assistance.

Participate in team meetings, training sessions on Medical Takaful repricing.

Strive to exceed customer expectations by providing exceptional service and resolving customer concern in Medical Takaful repricing efficiently and effectively.

Job Requirements:

SPM and above

Fresh graduates are welcome to apply - Training provided

Basic understanding of Takaful principles and certificate about Medical Takaful repricing processes.

Proficiency in using computer systems, CRM software and other relevant tools is an added advantage.

High School Diploma or Equivalent

Experience in Customer Service or Call Center is added advantage

Excellent Communication Skills: Strong verbal and written communication skills, with the ability to clearly and concisely communicate with customers.

Active Listening Skills: Ability to actively listen to customer concern and questions, understanding their needs and concerns.

Salary Package:

Basic: RM1,900

Working Time:

Monday - Friday

9:00 AM - 6:00 PM

Job Type:

Contract 6 months

Job Type: Contract
Contract length: 6 months

Pay: RM1,900.00 - RM2,500.00 per month

Schedule:

  • Monday to Friday

Work Location: In person

Expected Start Date: 04/21/2025