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Technical Support (English Speaker)

RM 2,200 - RM 2,800 / month

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Urgent Hiring!

Position: Technical Support

Location: Menara Bangkok Bank, Jalan Ampang, Kuala Lumpur, Malaysia

Training provided

5 working days

Key responsibilities

-Attend incoming calls and respond to customer’s queries and requests in a courteous and professional manner, provide appropriate solutions and alternatives

-Providing high quality service to achieve customer satisfaction by resolving customer queries at first contact where possible.

-Communicating with service provider to solve technical related issue

-Responsible for achieving individual targets and goals whilst maintaining quality and compliance.

-Continuously strive to attain and exceed agreed productivity KPI

-Have knowledge about Home Appliances

Job Type: Full-time

Pay: RM2,200.00 - RM2,800.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Attendance bonus
  • Overtime pay
  • Performance bonus