Summary
The GISGD Awareness Manager will be responsible for developing, implementing and managing enterprise-wide awareness programs focused on Technology Risk, Cybersecurity Risk and Data Governance. The role also requires creating and executing awareness strategies and delivering training while ensuring compliance with regulatory requirements.
- To develop and execute comprehensive enterprise-wide awareness programs for all employees focusing on Technology Risk, Cybersecurity and Data Governance, including identifying key awareness topics based on industry trends, regulatory requirements and emerging threats.
- To develop and publish periodic infographics covering relevant topics on Technology Risk, Cybersecurity, Data Governance and emerging risk.
- Plan, coordinate, and execute awareness events including logistics, stakeholder management, promotion, and post-event evaluation to measure effectiveness and impact.
- To develop and conduct training sessions for employees to enhance awareness, reinforce compliance as well as promoting risk conscious culture.
- Establish and lead the Train-the-Trainer programs to build internal trainer capacity within the division.
- Oversee the periodic update and revamp of awareness materials, ensuring the materials are up-to-date and remain relevant.
- Maintain records of awareness initiative and outcome for submission to Bank Negara Malaysia (BNM) and internal management.
- Monitor and managed budget allocated for awareness initiatives.
- Manage procurement of items such as gifts and appreciation token used for events or classroom incentives.
- Bachelor’s degree in information technology, Cybersecurity, Communications, Education, or a related field.
- 5 or more years of experience in developing and delivering awareness programs, training, or communications within a corporate environment, preferably in the financial services sector.
- 5 or more years of experience in any of these disciplines: Information security, risk management, audit and compliance in technology areas.
- Prior experience in a financial institution or regulatory environment is preferred.
Specific Skills/Knowledge and Certification Required
1.Familiar with Technology and Cybersecurity policies and standards and regulatory requirement in Malaysia (e.g., BNM, PCI-DSS, PayNet and Security Commission guideline.
2.Excellent communication, facilitation, coaching and stakeholder management skills.
3.Developing and delivering engaging training materials (e.g., presentations, infographics, e-learning modules).
4.Planning and executing awareness events and workshops.
5.Proficiency in graphic design tools/platforms (e.g., Canva, Adobe Express) is highly preferred.
6.Excellent written communication skills in English, with proficiency in Bahasa Malaysia being an advantage.
7.Strong project management, analytical and problem-solving skills.
8.Ability to work independently and as part of a cross-functional team.