
Shift Supervisor
RM 2,000 - RM 2,499 / month
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Team Leadership: Supervise and motivate a team of employees, including cashiers, cooks, and other staff members, to ensure that they perform their duties effectively and provide excellent customer service. Shift Management: Oversee the daily operations of the restaurant during your assigned shifts, including opening and closing procedures, cash handling, and managing staffing levels. Customer Service: Ensure that customers are greeted promptly and served efficiently, addressing any concerns or complaints in a professional and courteous manner. Food Quality and Safety: Monitor food preparation and handling processes to ensure compliance with safety and sanitation standards. Conduct regular inspections of food storage areas, equipment, and workstations. Order Management: Manage inventory levels and order supplies as needed to maintain adequate stock levels. Monitor food waste and implement strategies to minimize waste and maximize profitability. Training and Development: Train new employees on restaurant procedures, customer service standards, and safety protocols. Provide ongoing coaching and feedback to team members to help them improve their performance. Problem Solving: Handle any issues or emergencies that arise during your shift, such as equipment malfunctions, staffing shortages, or customer complaints, with efficiency and professionalism. Cash Handling: Oversee cash register operations, including opening and closing procedures, cash reconciliation, and ensuring accuracy in transactions. Compliance: Ensure compliance with company policies and procedures, as well as local health and safety regulations. Maintain accurate records of employee hours, sales, and inventory. Communication: Communicate effectively with other shift managers, the restaurant manager, and corporate headquarters to share information, coordinate tasks, and address any concerns or issues..