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Mandarin People Support Specialist (Penang-June Intake)

RM 3,000 - RM 3,300 / month

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  • Serve as the main point of contact for employees, providing assistance via phone, email, and chat.
  • Deliver prompt and accurate support regarding payroll, leave management, benefits, and HR policies.
  • Manage and track inquiries through systems.
  • Use critical thinking and sound judgment to address moderately complex or sensitive issues.
  • Maintain confidentiality and ensure compliance with company protocols and legal requirements.
  • Minimum 3 years of experience in employee support, with solid knowledge of HRIS systems, payroll processes, benefits administration, and company policies, or at least 4 years in customer service with foundational understanding of HR practices.
  • A degree or coursework in Human Resources Management, HRIS, or a related discipline is preferred.
  • Provided training.
  • EPF/SOSCO
  • Provided allowance
  • 5 working days.