
Sales Support Assistant
RM 2,000 - RM 2,499 / month
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Respond to customer inquiries and provide information on product availability. Accurately process and input customer orders into the system. Act as the primary point of contact for customer-related issues and ensure prompt resolution. Manage billing and sales transactions using invoicing and sales operation software. Ensure timely and accurate processing of sales orders and invoices. Monitor sales performance metrics and generate reports for management. Stay updated on existing and new product knowledge to assist customers and the sales team effectively. Collaborate with marketing and product teams to align sales strategies with promotional activities. Ensure adherence to company policies and procedures in all sales operations. Gather and report customer feedback to the superior for continuous improvement. Handle additional tasks assigned by the immediate superior as needed.