Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Services Support

RM 1,800 - RM 2,200 / month
Checking job availability...
Original
Simplified

Key Responsibilities:

  • Handle and assist incoming public/client inquiries via phone, email, or chat
  • Provide accurate, valid, and complete information using the appropriate tools and resources
  • Resolve public/client issues in a timely manner
  • Escalate unresolved or complex issues to other departments and collaborate for resolution
  • Maintain detailed records of customer interactions, transactions, feedback, and actions taken
  • Follow communication procedures, guidelines, and policies
  • Ability to speak and write in Bahasa Malaysia and English fluently.
  • Candidates must possess at least Diploma.
  • Fresh graduates are welcomed to apply.

Key Responsibilities:

  • Handle and assist incoming public/client inquiries via phone, email, or chat
  • Provide accurate, valid, and complete information using the appropriate tools and resources
  • Resolve public/client issues in a timely manner
  • Escalate unresolved or complex issues to other departments and collaborate for resolution
  • Maintain detailed records of customer interactions, transactions, feedback, and actions taken
  • Follow communication procedures, guidelines, and policies

Requirements:

  • Effective interpersonal and relationship-building skills
  • Strong written and oral communication skills
  • Ability to present ideas in a user-friendly language
  • Understanding of the organization’s goals and objectives
  • Self-motivated and directed
  • Keen attention to detail
  • Strong analytical and problem-solving abilities
  • Ability to prioritize and execute tasks effectively in a high-pressure environment
  • Team-oriented and collaborative working style
  • Strong customer-service orientation
  • Minimum qualification: Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Postgraduate Diploma, or Professional Degree

Preferred Skills:

  • Experience with ticketing tools or customer support software
  • Basic understanding of business analysis or experience working with cross-functional teams

Benefits:

  • Competitive salary
  • Medical claim
  • Annual leave

Additional Benefits:

  • Medical and hospitalization leave
  • EPF / SOCSO / PCB
  • Allowance provided
  • 6 working days (on a rotation basis)
  • Overtime pays