Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
M

Customer Service Representative (Info Counter)

RM 1,800 - RM 3,000 / month
Checking job availability...
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Simplified

Job Title: In-House Customer Service Representative (Info Counter)
Location: Pandan,81100 Johor Bahru (nearby Taman Molek)
Department: Customer Service
Reports to: Team Lead/ Head of department

Working hours: 8 hours per day, 6 days per week follow schedule given

Job Summary:

We are looking for an enthusiastic and dedicated In-House Customer Service Representative to join our team. This role is responsible for providing exceptional service to our customers, handling inquiries, resolving issues, and ensuring a positive experience. As part of our customer-focused team, you will be expected to assist customers with a variety of needs while maintaining a professional and friendly demeanor.

Key Responsibilities:

  • Serve as the primary point of contact for customers via phone, email, or in-person interactions.
  • Address customer inquiries, complaints, and issues in a timely, effective, and empathetic manner.
  • Provide detailed product and service information to customers.
  • Troubleshoot customer problems and resolve issues with patience and care.
  • Process orders, returns, and exchanges as necessary.
  • Maintain accurate records of customer interactions, transactions, and feedback in the customer relationship management (CRM) system.
  • Collaborate with internal teams (sales, technical support, etc.) to address customer concerns and improve service quality.
  • Follow up with customers to ensure satisfaction and confirm resolution of issues.
  • Escalate complex or unresolved issues to the appropriate department or supervisor.
  • Stay up to date with product knowledge and company policies to better assist customers.
  • Membership registration (new, renew & loss).

Qualifications:

  • High school diploma or equivalent; additional education in business or related fields is a plus.
  • 1-2 years of customer service experience, preferably in an in-house or office environment will add advantage
  • Strong verbal and written communication skills
  • Ability to handle difficult situations with professionalism and composure.
  • Proficient with customer service software and Microsoft Office Suite.
  • Excellent problem-solving and multitasking abilities.
  • Ability to work both independently and as part of a team.
  • Positive attitude and willingness to learn and improve customer service skills.

Working Conditions:

  • Full-time position with a regular work schedule [insert hours and days].
  • Office-based role with occasional overtime as required.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,800.00 - RM3,000.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Day shift

Supplemental Pay:

  • Attendance bonus
  • Overtime pay
  • Yearly bonus

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)

Work Location: In person