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Demand Supply Lead

Salary undisclosed

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Location: Shah Alam, Malaysia

Company: CNI (39 Year Direct Selling Company)

Reports to: Strategy & Compliance Officer

Industry: Direct Selling / Multi-Level Marketing (MLM)

Job Summary:

This role establishes, leads, and institutionalizes the end-to-end Sales & Operations Planning (S&OP) process across all commercial and operational functions. The Demand & Supply Planning Manager ensures demand consensus, supply alignment, scenario planning, and executive visibility to drive business growth, customer service excellence, and inventory optimization. The role is pivotal in building cross-functional collaboration and decision-making capabilities through data-driven insights.

Key Responsibilities:

1. S&OP Process Design & Governance (25%)
Establish and lead the full-cycle S&OP framework: Demand Review, Supply Review, Pre-S&OP, and Executive S&OP

2*. Demand Planning & Forecasting (20%)*
Consolidate forecasts from marketing, sales, promotions & historical trends to generate consensus demand plans.

3*. Supply & Inventory Planning (20%)*
Align production and procurement plans with demand forecasts, capacity constraints, safety stocks and lifecycle changes.

4*. Analytics, Reporting & Meeting Facilitation (20%)*
Own dashboards, pre-read packs, KPIs and decision logs for all S&OP meetings.

5*. Scenario Planning & Trade-offs Evaluation (15%)*
Facilitate options with financial impact for constrained demand or supply situations.

Skills & Qualifications:

  • Bachelor's degree in Supply Chain, Business, Engineering, or Finance; MBA is a plus.
  • Minimum 7 years of experience in supply chain, demand planning, or business planning roles.
  • Proven experience rolling out S&OP processes and facilitating cross-functional decision-making.
  • Deep understanding of demand planning, supply constraints, inventory policy, and scenario planning.
  • Familiarity with product lifecycle management, promotions, and sales channels.
  • S&OP process leadership & stakeholder engagement
  • Advanced planning and scenario modeling
  • Strong facilitation, negotiation, and consensus-building skills
  • Analytical & decision support capabilities
  • Power BI or equivalent tools power user
  • Excellent presentation and written communication skills

Why Join Us?

Join CNI and be a key driver in our digital transformation and market expansion initiatives, contributing to the long-term success of a company with a 39-year legacy. Enjoy a dynamic work environment that fosters innovation, professional development, and leadership growth.

Job Types: Full-time, Permanent

Benefits:

  • Flexible schedule
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Parental leave
  • Professional development

Application Question(s):

  • what is your current and expected salary?