
Technical Support Executive (Mandarin Speaker)
RM 3,100 - RM 4,000 / month
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- Technical Support – Provide continuous assistance via phone & email for product-related issues.
- Customer Communication – Utilize strong interpersonal & problem-solving skills to address frustrations and resolve concerns effectively.
- Technical Guidance – Assess customers' technical knowledge and tailor responses accordingly.
- Issue Diagnosis – Conduct basic troubleshooting and determine appropriate solutions for software-related inquiries.
- Customer Communication – Utilize strong interpersonal & problem-solving skills to address frustrations and resolve concerns effectively.
- Language Proficiency – Strong verbal communication skills in both English and Mandarin are required.
- Fresh Graduates Welcome – Holders of Certification, Diploma, or Degree in IT are encouraged to apply.
- Full Training Provided – No prior experience needed; we’ll equip you with everything.
- Rotational Shifts – Must be willing to work on shift schedules.
- Work Location – Based in Ara Damansara, easily accessible by public transport.
- Fresh Graduates Welcome – Holders of Certification, Diploma, or Degree in IT are encouraged to apply.
- Training Provided – Comprehensive onboarding and skill development.
- EPF & SOCSO – Full statutory contributions.
- Leave Entitlement – Includes sick leave & annual leave.
- Work Environment – Supportive and engaging workplace.
- Free Shuttle Van – Available from multiple locations.
- Career Progression – Clear advancement path:Executive Team Leader Senior Team Leader Assistant Manager Manager Senior Manager.
- Internal Job Program (IJP) – Eligible for internal transfers after 1 year, subject to interview and position availability.
- EPF & SOCSO – Full statutory contributions.