Epicareer Might not Working Properly
Learn More

Technical Support Executive (Mandarin Speaker)

RM 3,100 - RM 4,000 / month

Checking job availability...

Original
Simplified
  • Technical Support – Provide continuous assistance via phone & email for product-related issues.
  • Customer Communication – Utilize strong interpersonal & problem-solving skills to address frustrations and resolve concerns effectively.
  • Technical Guidance – Assess customers' technical knowledge and tailor responses accordingly.
  • Issue Diagnosis – Conduct basic troubleshooting and determine appropriate solutions for software-related inquiries.
  • Language Proficiency – Strong verbal communication skills in both English and Mandarin are required.
  • Fresh Graduates Welcome – Holders of Certification, Diploma, or Degree in IT are encouraged to apply.
  • Full Training Provided – No prior experience needed; we’ll equip you with everything.
  • Rotational Shifts – Must be willing to work on shift schedules.
  • Work Location – Based in Ara Damansara, easily accessible by public transport.
  • Training Provided – Comprehensive onboarding and skill development.
  • EPF & SOCSO – Full statutory contributions.
  • Leave Entitlement – Includes sick leave & annual leave.
  • Work Environment – Supportive and engaging workplace.
  • Free Shuttle Van – Available from multiple locations.
  • Career Progression – Clear advancement path:Executive Team Leader Senior Team Leader Assistant Manager Manager Senior Manager.
  • Internal Job Program (IJP) – Eligible for internal transfers after 1 year, subject to interview and position availability.