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Customer Service (Live Chat)

Salary undisclosed

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-Respond to Customer Inquiries: Address customer inquiries, concerns, and complaints promptly and professionally via chat, phone calls, or email. -Provide Product/Service Information: Assist customers by providing accurate information about products or services offered by the company. -Process Orders: Receive and process customer orders, ensuring accuracy and timeliness. -Handle Returns and Exchanges: Managep the process of returns, exchanges, and refunds according to company policies. -Build Customer Relationships: Cultivate positive relationships with customers to enhance their overall experience and satisfaction. -Resolve Issues: Work to resolve customer issues or complaints effectively, escalating to higher levels if necessary.