Data Management Specialist

Join Our Dynamic Team of Communications Professionals as a Data Management Specialist! What You Will Do • The successful candidate will take responsibility for the creation and management of commercial and operational communications campaigns in support of Swift’s strategic goals. • Collaborate with internal stakeholders to understand their objectives and communication needs, adapting strategies for diverse market segments. • Build accurate customer contact lists, ensuring high-quality data management and segmentation. • Ensure clear and error-free communications by meticulously reviewing them. • Build and send out communications campaigns. • Create post-mailing analytics and analyze key metrics like bounce rate, click rate, delivery rate to measure campaign effectiveness, ensuring data-driven decision-making. • Support the team with content creation and management of digital marketing channels, such as Swift.com, ensuring continuous engagement with global audience. Who You Are • A seasoned communications professional with at least 3 years of experience in a multicultural environment, ideally with global or regional experience. • Possess a Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or related field. Skills and Qualities Hard Skills • Excellent verbal and written communication skills in English, with the ability to adapt messaging across different cultural contexts. • Proficient in Microsoft Office, particularly Excel for data management and analysis. • Competent in platforms specifically Salesforce Marketing Cloud, Salesforce (Pardot) Account Engagement, and other CRM tools used in global communications. Soft Skills • A can-do attitude. You embrace challenges and focus on solutions rather than obstacles. • Lifelong learning. You have a desire to constantly expand your skillset. • Masterful organizer. You excel at meticulously planning and managing multiple campaigns and stakeholders simultaneously. • Highly driven and strong work ethic. • People person. You build strong relations with colleagues at all levels and work seamlessly with international teams. • Proactive problem solver. You anticipate potential challenges and take preemptive actions to mitigate them. • Result oriented. You establish clear, measurable objectives and prioritize tasks strategically to achieve those goals. • Thrives under pressure. You maintain composure and deliver high-quality work even when deadlines are tight.