Vice President, Client Billing – In Business Risk & Controls, Metrics and Projects Manager – (Hybrid)

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Custody Operations supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions

We’re currently looking for a high caliber professional to join our team as Vice President, Client Billing – In Business Risk & Controls, Metrics and Projects Manager – (Hybrid) (Internal Job Title: Rec & Proofing Lead Analyst - C13) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Vice President, Client Billing – In Business Risk & Controls, Metrics and Projects Manager – (Hybrid) is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness.

There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.

Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

As a successful candidate, you’d ideally have the following skills and exposure:

• Coordinate subject matter experts to solicit business requirements
• Create and validate the current and future-state processes with business partners, analyze processes to identify
• business opportunities and areas of improvement
• Facilitate communication between stakeholders (Business, IT, Customers, R&C)
• Comfortable in an agile environment of rapid iteration
• Promotes innovation and thinks outside of the box
• Demonstrate attention to detail and ability to comprehend complex technical requirements
• Actively participate in Sprint Planning, Sprint Reviews, Scrum Meetings and other agile activities
• Work closely with development, business, and quality teams to ensure alignment for successful product releases
• Supports the project management team in proactively identifying and communicating issues in scope or opportunities for work
• Write process/procedures for teams that need assistance
• Should be comfortable to work in US time zones if required
• Conducts proactive review of Operations related control processes and reporting.
• Provides Management / Oversight of Corrective Action Plan remediation process.
• Designs/analyzes complex reports to satisfy management requirements.
• Develop project requirements (business, system, user)
• Implement Key Process Indicators (KPI) and Key Risk Indicators (KRI)
• Has the ability to operate with a limited level of direct supervision.
• Responsible for volume, quality, timeliness, and delivery of data science projects along with short-term planning resource planning.

Requirements :

• 4+ years of BI Testing and Quality Assurance Expertise focused on Web-based enterprise applications

• 3+ years of hands-on experience with test plan development, functional test automation, performance testing and warehouse data testing
• 3+ years’ experience SQL/data verification testing
• Good Analytical skills.
• Execution focused.
• Possess strong verbal, written and visual presentation skills with a deep understanding of the value in storytelling
• Excellent communication skills.
• Good influencing skills.
• Develops partnerships with key internal and external stakeholders.
• Bachelor's/University degree, Master's degree preferred.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

------------------------------------------------------

Job Family Group:

------------------------------------------------------

Job Family:

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

View the "" poster. View the .

View the .

View the