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System Support (Native Language)

RM 5,000 - RM 5,999 / month

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Native Languages Requirement : Thai / Burmese / Tagalog / Vietnamese • Monitor and maintain the hardware, software and system’s performance • Monitor and review native content (both sensitive and non-sensitive) and data transmitted in and out from the systems in native languages (Thai / Burmese / Tagalog / Vietnamese) • Managing, reviewing and safeguarding native content effectively on digital, cloud-based system, apps, social media and online platforms • Escalate to relevant personnel or teams on the inefficiencies and non-compliance identified in the systems • Resolving inquires according to defined policies and procedures • Provide prompt and accurate feedback on the issues reported in native language to end users • Maintain detailed record of systems’ activity, progress, changes and updates • Perform regular system updates/upgrade and ensuring all systems meet performance and compliance requirements