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- Assist in monitoring, troubleshooting, and optimizing cloud-based systems to ensure stability and performance.
- Support the automation of deployment pipelines and cloud infrastructure management.
- Participate in technical support by diagnosing and resolving GPU-related issues and customer business problems on cloud platforms.
- Work closely with internal teams to analyze technical issues and provide timely solutions.
- Gain hands-on experience with AWS services (such as EC2, S3, VPC, IAM) to manage cloud infrastructure.
- Document troubleshooting processes, product knowledge, and technical content to enhance the internal knowledge base, ensuring continuous learning and efficient issue resolution.
- Learn and apply best practices for security, scalability, and system reliability in a cloud environment.
- Collaborate with development and operations teams to enhance system architecture and maintenance processes.
- Participate in incident response and problem-solving under the guidance of senior engineers.
- Develop an understanding of AI-related infrastructure, such as AI model deployment and GPU-based workloads.
- Continuously explore new technologies and improve technical knowledge in cloud computing, AI infrastructure, automation, and system reliability.