Account Coordinator | FinTech Industry
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Position: Ops Account Coordinator Industry: FinTech Working Duration: 12 months contract Working Day/Hours: Monday – Friday; 10am – 7pm. Working Location: 1, First Avenue, Petaling Jaya, 47800, Selangor Salary: Basic up to RM3,340 (Based on experience + skills) with statutory contribution + leave entitlement + medical insurance Get to know the Team You will be part of an exciting team which is responsible for growing and managing the accounts of Enterprise Key Merchants for the company. Get to know the Role You will be supporting the team that manages F&B Enterprise Key Accounts, focused on sales operations and managing administrative tasks, ensuring smooth operations and improving merchant experience, contributing to the achievement of team objectives. Key Responsibilities of a Sales Coordinator: Team Support: • Tracking and maintaining Sales Operation records, reports and databases • Accurate submission of monthly campaign including opt-ins and setups (MFC) • Support extraction of scheduled data requests covering Sales & Operation metrics and other ad hoc requests Merchant Support: • Managing and resolving merchant operation inquiries with proper tracking and timely updates to completion • Login difficulties, Menu/Price discrepancies, Menu & Promo related matters (incorrect data (price, name, description, photos), disappearing menu and OOS) • Tracking and managing entire process of onboarding and merchant store management (account and store level updates: store details and menu) • Process reimbursement requests for business expenses accurately and efficiently Others: • Collaborating with other departments to ensure smooth operations • Staying up to date on industry trends and best practices If you are interested to apply, please forward your latest resume to [email protected] or [email protected] Subject: Job Application - Account Coordinator