TELLER CUM CUSTOMER SERVICE
RM 1,700 - RM 2,000 / month
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Responsibilities
- Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
- Accurately verify or enter the customer’s information on our systems.
- Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.
- Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team.
- Keep up to date with Ria’s products, services, and policies.
- Balance your cash register and prepare cash for bank deposit.
- Prepare your daily transactions record.
- Perform other duties as assigned or requested by your colleagues and superiors.
Qualifications
What we will look for you to have:
- Fresh graduate with SPM and above
- Ability to work flexible schedules, including weekends.
- Some computer knowledge with ability to use MS Word and Excel.
- Cash handling experience is highly preferred.
- Strong customer service skills.
- A valid work permit is a must.
Job Types: Full-time, Part-time, Contract
Contract length: 12 months
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
Schedule:
- Day shift
Supplemental Pay:
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Tips
Work Location: In person
Application Deadline: 04/30/2025