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TELLER CUM CUSTOMER SERVICE

RM 1,700 - RM 2,000 / month

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Responsibilities

  • Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
  • Accurately verify or enter the customer’s information on our systems.
  • Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.
  • Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team.
  • Keep up to date with Ria’s products, services, and policies.
  • Balance your cash register and prepare cash for bank deposit.
  • Prepare your daily transactions record.
  • Perform other duties as assigned or requested by your colleagues and superiors.

Qualifications

What we will look for you to have:

  • Fresh graduate with SPM and above
  • Ability to work flexible schedules, including weekends.
  • Some computer knowledge with ability to use MS Word and Excel.
  • Cash handling experience is highly preferred.
  • Strong customer service skills.
  • A valid work permit is a must.

Job Types: Full-time, Part-time, Contract
Contract length: 12 months

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Day shift

Supplemental Pay:

  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Tips

Work Location: In person

Application Deadline: 04/30/2025